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Courtesy Rules! Better Telephone Skills Now (Food and Beverage Series.)
Bibliographical information (record 192977)
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Courtesy Rules! Better Telephone Skills Now
Author:
 Food and Beverage Series. Search Author in Amazon Books

Book Cover Image
Edition:
 2004
Classification:
 DVD 005400
Detailed notes
    - Better business begins on the telephone. Whether at the front desk or in the back office, hospitality employees who answer the telephone are ambassadors for your property or brand. Their courtesy skills directly reflect the quality of service a caller or potential guest can expect should they book a reservation or event. Use this easy-to-follow 20-minute video and companion guide to demonstrate how to use the telephone courteously and efficiently.
    - Language: English
    - Subtitle: "No Subtitle"
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NEU Grand LibraryGrnd. Floor (DVD 005400)
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